FAQs

How will some of the smaller hats and asymmetric styles stay on my head?

Some hats will either have a thin elastic (often the most comfortable & discreet option), a standard or figure of 8 headband covered to match your hair colour, a comb, or comb and elastic combination.

How long will it take to receive my order?

Each hat typically takes between 4-8 weeks depending on season.  However if you require a hat sooner, please get in touch and we will do our best to accommodate your request.

Can I customise a hat from the collection?

Absolutely - as each hat is made-to-order we can tailor the design to suit your needs.  We offer a dye to match service (see below) but please note that some fabrics are also only available in a select colour range.  Contact us now to book your free initial consultation or just give us a call if you have any further questions.

I really want my hat to match my outfit. Do you offer a dye to match service?

Yes, we offer a dye to match service on select materials.  If you are looking for a collection piece to be custom dyed, please enquire and we will advise if it is possible.  For bespoke pieces we will cover the options of custom dying during the design & consultation stages as it will depend on the design of the hat being created and fabrics being used.

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